Contact our Brighton Western Road Office

I have been working with Leaders for almost two years now as a tenant, and I can confidently say that this is a truly professional and supportive team. Every interaction has been handled with care, respect, and efficiency. The staff are not only competent but also kind, understanding, and always ready to help. You truly feel supported at every stage — whether it’s day-to-day communication, urgent repairs, or general advice. I would especially like to highlight the outstanding work of Namphat Thisantiya, my property manager. She is not only a true professional but also an incredibly warm and compassionate person. Her support has always been timely, thoughtful, and deeply appreciated. Throughout this time, I’ve also received valuable support from Francesca and Chloe. They have shown the same high level of professionalism and genuine human care. My mother and I arrived in the UK from Ukraine, and we faced many challenges — especially as my mother has health-related needs and requires special equipment in the home. The Leaders team understood our situation, treated us with empathy, and provided not only practical assistance but also conducted highly professional negotiations with the landlord on our behalf. This kind of support has made an enormous difference. It allowed us to feel secure and respected, even in a time of great vulnerability and uncertainty, being far from our home country. I am sincerely grateful for the consistent care I’ve received and would highly recommend Leaders — and in particular, Namphat — to anyone looking for reliable, responsive, and human-focused property professionals. If anyone has questions about my experience, I’d be happy to share more — I wholeheartedly stand by this recommendation. Yuliia Kolomoiets

Excellent service from Namphet and Paola, who looked after us so well during our tenancy.

Leaders have made the whole Process incredibly smooth and as stress free as possible. A special mention to Ollie, he has gone above and beyond at every turn to answer any queries and solve any problems. He has been so responsive to messages and really Put my mind at rest. I moved from a long distance away and was held up on moving day so I couldn’t get to Leaders before they closed to collect my keys, George stayed over an hour late of his own time to wait for me so I could get in. Start to finish I am really pleased with the service.you guys have renewed my faith in letting agents

Rachel and the team at leaders were instrumental in getting a speedy purchase of a complex property across the line. Thanks guys!

We had a great experience with Leaders. Rachel from the Western Road branch was a pleasure to deal with throughout the process - very helpful and very knowledgable. We'd highly recommend!!

We used Leaders for letting our Brighton flat for approx 18 years and were pleased with their work. Namphet Tisanthia was very reactive, helpful and efficient during the time she managed the property on the letting side. Thanks.