We've helped thousands of people, from students to young professionals to families, find the right rental property for them. You can find some of the services we offer our tenants below.
The Leaders story goes back decades, and it’s been a story of sustained growth – that we’ve achieved by keeping tenants completely happy. Find out what we’re doing in your area.
Through specially selected partnerships, we have created an exclusive membership – The Residency. Join the club for a monthly fee and access exclusive offers and benefits such as no-deposit options, discounts with Virgin Media, free legal advice, and mortgage advice. If your goal is to buy a home, speak to a mortgage advisor at our sister company Mortgage Scout, who will offer advice on how to get onto the property ladder.
Discover affordable contents insurance from our sister company Bode, and protect your belongings should the worst happen in your new home.
From minor faults to urgent requests, use our Report & Repair web app to search for your issue, share pictures, and add any specifics. Once logged, we arrange fixes quickly, demo how to fix simple issues and keep track of requests – in over 40 languages.
Review your finances and establish affordability. Read our tenant information to understand the upfront costs associated with renting. Consider if the no-deposit option suits your plans.
Visit one of our nationwide branches or contact us online to register as an active tenant. Our team lets you know when a suitable property comes on the market.
Visit the properties you like, and then revisit the area to get a feel for if it’s right for you.
The rental market is extremely competitive, so when you’ve decided on a property, you need to act quickly.
If you’ve rented a property before, you’ll need to provide prospective agents with contact details for your referees, so they can start the referencing process. The letting agent will also perform credit checks.
Unless you are taking up a membership of The Residency and and taking advantage of our no-deposit option, you’ll need to pay a deposit in full to secure the home. We use an independent company to secure your deposit.
The tenancy agreement is a legally binding document and outlines the terms of the tenancy. You need to read this carefully before you sign.
If we’re managing the property, one of our expert move managers will let you know when to collect your keys.
When Leaders manage the property, we visit several times a year to check everything is okay and to ask if you have any questions or concerns.
When your tenancy ends, you and your landlord will have the option to renew the tenancy agreement or make arrangements to leave the property. If you decide to move on, we arrange a check-out with an independent inventory company to check and compile a report detailing the condition of the property.
(Translated by Google) Recently, with the help of my agent, Mr. Jake Stearne, I quickly found a room with affordable price, convenient transportation and complete decoration and facilities! He is always able to help me as quickly as possible when I have questions, and I am very grateful for his efforts! I think if I need it later, I will definitely ask them for help! (Original) 最近我在代理人Jake Stearne先生的帮助下，很快找到了一个价格实惠，交通十分便利，装修设施齐全的房间！他总是能在我有疑惑时尽快且尽力提供帮助，我非常感谢他的付出！我想后面我如果需要，一定还会找他（们）帮忙的！
Great company, my move in process was easy and stress free compared to other experiences i have had with other companies. I dealt with holly who was amazing and always so helpful.
I just wanted to say a massive thank you To Leaders, especially to Berry. She made the process very easy and answered any questions I had during the time that the property was on the market. Thank you
So happy and satisfied with the service, and would recommend to you sure
I rented a flat through this agency, and the service was great. Harvey was very helpful and made the process easy.
Amazing service from the whole Team at Leaders in Lewes and a special thank you to Beth who was professional and always very friendly and helpful ☺️
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