We've helped thousands of people, from students to young professionals to families, find the right rental property for them. You can find some of the services we offer our tenants below.
The Leaders story goes back decades, and it’s been a story of sustained growth – that we’ve achieved by keeping tenants completely happy. Find out what we’re doing in your area.
Through specially selected partnerships, we have created an exclusive membership – The Residency. Join the club for a monthly fee and access exclusive offers and benefits such as no-deposit options, discounts with Virgin Media, free legal advice, and mortgage advice. If your goal is to buy a home, speak to a mortgage advisor at our sister company Mortgage Scout, who will offer advice on how to get onto the property ladder.
Discover affordable contents insurance from our sister company Bode, and protect your belongings should the worst happen in your new home.
From minor faults to urgent requests, use our Report & Repair web app to search for your issue, share pictures, and add any specifics. Once logged, we arrange fixes quickly, demo how to fix simple issues and keep track of requests – in over 40 languages.
Review your finances and establish affordability. Read our tenant information to understand the upfront costs associated with renting. Consider if the no-deposit option suits your plans.
Visit one of our nationwide branches or contact us online to register as an active tenant. Our team lets you know when a suitable property comes on the market.
Visit the properties you like, and then revisit the area to get a feel for if it’s right for you.
The rental market is extremely competitive, so when you’ve decided on a property, you need to act quickly.
If you’ve rented a property before, you’ll need to provide prospective agents with contact details for your referees, so they can start the referencing process. The letting agent will also perform credit checks.
Unless you are taking up a membership of The Residency and and taking advantage of our no-deposit option, you’ll need to pay a deposit in full to secure the home. We use an independent company to secure your deposit.
The tenancy agreement is a legally binding document and outlines the terms of the tenancy. You need to read this carefully before you sign.
If we’re managing the property, one of our expert move managers will let you know when to collect your keys.
When Leaders manage the property, we visit several times a year to check everything is okay and to ask if you have any questions or concerns.
When your tenancy ends, you and your landlord will have the option to renew the tenancy agreement or make arrangements to leave the property. If you decide to move on, we arrange a check-out with an independent inventory company to check and compile a report detailing the condition of the property.
I had a great experience working with Ella! She was quick to respond and very attentive. Her communication was clear and timely, highly recommend :)
Great communication, especially Aaron, very clear and knowledgeable
We moved in to the property at the end of October and was assigned Ffion Whittlesea as our property Manager. I feel Ffion has gone above and beyond for us. We have had some challenging situations but Ffion has dealt with every one head on and has been extremely fare. I feel she’s very professional and just seems to work round the clock. Ffion’s a real people person, and I really would recommend her to anyone.
5- Star Service We've had a fantastic experience renting through leaders the past two years. Our property manager, Larissa Hall is always responsive, professional and ensures that all concerns and maintenance needs are addressed and handled promptly. We cannot recommend her highly enough and we could'nt be more satistied with the service. I highyly recommend Leaders to any prospective tenant. You wont be dissapointed.
I had the pleasure of working with Alex during my recent property rental process, and I couldn’t be more satisfied. Alex was professional, approachable, and incredibly efficient throughout. He kept me informed at every stage, answered all my questions promptly, and went above and beyond to ensure a smooth and stress-free experience.
Seamless service from start to finish with Kayleigh, great communication and responses, have already recommended to my friend
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