We've helped thousands of people, from students to young professionals to families, find the right rental property for them. You can find some of the services we offer our tenants below.
The Leaders story goes back decades, and it’s been a story of sustained growth – that we’ve achieved by keeping tenants completely happy. Find out what we’re doing in your area.
Through specially selected partnerships, we have created an exclusive membership – The Residency. Join the club for a monthly fee and access exclusive offers and benefits such as no-deposit options, discounts with Virgin Media, free legal advice, and mortgage advice. If your goal is to buy a home, speak to a mortgage advisor at our sister company Mortgage Scout, who will offer advice on how to get onto the property ladder.
Discover affordable contents insurance from our sister company Bode, and protect your belongings should the worst happen in your new home.
From minor faults to urgent requests, use our Report & Repair web app to search for your issue, share pictures, and add any specifics. Once logged, we arrange fixes quickly, demo how to fix simple issues and keep track of requests – in over 40 languages.
Review your finances and establish affordability. Read our tenant information to understand the upfront costs associated with renting. Consider if the no-deposit option suits your plans.
Visit one of our nationwide branches or contact us online to register as an active tenant. Our team lets you know when a suitable property comes on the market.
Visit the properties you like, and then revisit the area to get a feel for if it’s right for you.
The rental market is extremely competitive, so when you’ve decided on a property, you need to act quickly.
If you’ve rented a property before, you’ll need to provide prospective agents with contact details for your referees, so they can start the referencing process. The letting agent will also perform credit checks.
Unless you are taking up a membership of The Residency and and taking advantage of our no-deposit option, you’ll need to pay a deposit in full to secure the home. We use an independent company to secure your deposit.
The tenancy agreement is a legally binding document and outlines the terms of the tenancy. You need to read this carefully before you sign.
If we’re managing the property, one of our expert move managers will let you know when to collect your keys.
When Leaders manage the property, we visit several times a year to check everything is okay and to ask if you have any questions or concerns.
When your tenancy ends, you and your landlord will have the option to renew the tenancy agreement or make arrangements to leave the property. If you decide to move on, we arrange a check-out with an independent inventory company to check and compile a report detailing the condition of the property.
Sadly, google you don’t have a 10Stars ratings because that’s what LORENA deserves. From the very first enquiry, professional, friendly, and incredibly responsive but what Amazed me and my family was the day we were coming to pick up the keys for the property. Relocating from London there was a lot of roadworks and i couldn’t make on time with the van. My wife train keep getting several delays and couldn’t make it before 5:30 when office closes. We Spoke to Lorena that we will be late and we had no place to be for the night so it was important we have the keys and get into the house as i have a 10months old baby if not we would be homeless for the night. To cut the story short my wife trained was delayed multiple times as we kept updating her and Lorena waited +1Hour at the office for my wife and child to get the keys so we could finally be Home. We are very grateful for the human values she shows and great customer service with empathy. I came in personally the next day to thank her but this needed to get to the Top management as she deserves the recognition. THANK YOU LORENA. We had a stressful and anxious day relocating from London but you made it better for us at the end. You’re appreciated. a truly outstanding service from start to finish! Regards Blessings
The staff at Leaders Eastbourne Sovereign Harbour have been fantastic! They made the whole process feel easy and effortless in renting with them. Also had gone the extra mile and helped recover a package for me, thank you Justine you are a star.
Our experience with the Leaders Northampton branch has been genuinely wonderful. From the first enquiry through to collecting the keys, the team made what can often be a stressful process feel smooth and reassuring. A special thank you to Lillian Cull-Simmonds, who went above and beyond for us. Her kindness, patience, and clear communication made a real difference. We always felt supported and well-informed at every step. It's rare to find such a caring and professional approach, and we’re truly grateful. Thank you again to Lillian and the whole team for making this move such a positive experience.
I cannot recommend Leaders enough, especially Jolanta and Lillian from the Northampton pbranch. We used their lettings services and Jolanta especially was so professional, efficient and accommodating. The IT referencing/onboarding software & processes were so easy to use, and any questions I had were satisfied swiftly. Very pleased with Jolanta and Leaders- definitely the best lettings agency I have come across yet. I am looking forward to dealing with them moving forward. Thank you! Laura and Daniel
Leaders sales team are the best! David, Charlie and James are the best in the business. Used other agents and don't come close! 120% would recommended them to anyone. Don't hesitate use them as you won't regret it. Thank you lads you are the best ever!!!
Thanks to Harrison for showing me the property and being both personal and accommodating, and to Shuk for talking me through the process. Very pleased so far.
April 24th
April 22nd
April 14th
April 10th
April 3rd
April 1st
March 26th
March 14th
March 11th
March 10th
March 7th
February 28th
February 26th
February 25th
February 19th
February 18th
February 13th
February 6th
February 4th
January 27th