Outstanding Support from Joanne Stakim – A Refreshing Experience
I just wanted to express how fantastic our experience with Joanne Stakim has been. I believe she works for Leaders, though under a different brand than the one we're used to, and her support reminded us of the exceptional service we received from Leaders when we lived in Brighton.
Unfortunately, our more recent experiences in another Sussex city over the past couple of years had been disappointing—slow responses, little follow-up, and a general lack of care. That’s why Joanne’s help felt like such a breath of fresh air. She was fast, efficient, and, I believe, genuinely caring. Within just a few hours of reporting the issue, an engineer was sent out and the problem was already being resolved.
It was exactly the kind of professionalism and attentiveness we remembered Leaders for, and we’re truly grateful for Joanne’s quick action and thoughtful communication. Thank you!
K
Karolina Rozycka
22 hours ago